At Amerigather.com, we want you to be fully satisfied with your purchase. If for any reason you are not completely happy, we offer a refund and return policy within 15 days from the date of purchase. Please read the following details to understand how to return or exchange an item.

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1. Return Eligibility

To be eligible for a return:

• The item must be unused, in the same condition you received it, and in its original packaging.
• You must initiate the return process within 15 days from the date of purchase.
• Items marked as final sale, clearance, or non-returnable (e.g., perishable goods, intimate items, gift cards) are not eligible for return or refund.

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2. How to Return an Item

To initiate a return:

1. Contact Us: Email us at Kimeye037@gmail.com with your order number and reason for return. We will respond with instructions on how to return the item.

2. Return Authorization: All returns must be authorized by us. Unauthorized returns will not be accepted.

3. Shipping the Item: After receiving return instructions, ship the item back to the provided address. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.

   • We recommend using a trackable shipping service or purchasing shipping insurance to ensure the item arrives safely.
   • Include a copy of your original order confirmation or packing slip in the return package to help us process your return.

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3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved:

• Refund Method: Refunds will be issued to your original payment method. Please allow up to 5–7 business days for the refund to appear in your account, depending on your payment provider or bank.
• Restocking Fees: In certain cases, a restocking fee may apply (e.g., for opened items). This fee will be deducted from your refund.

If your return is not approved (e.g., if the item is used or damaged), we will contact you with further instructions.

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4. Damaged or Defective Items

If you receive an item that is defective, damaged, or incorrect, please contact us immediately at Kimeye037@gmail.com. We will assist you in resolving the issue by providing either a replacement or a full refund.

• We may request photographic evidence of the damage or defect to expedite processing.
• In the case of defective or incorrect items, we will cover the cost of return shipping.

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5. Exchanges

We do not currently offer direct exchanges. If you need to exchange an item, please return it for a refund and place a new order for the desired product.

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6. Non-Returnable Items

The following items are not eligible for returns or refunds:

• Gift Cards
• Intimate or sanitary goods
• Perishable goods (e.g., food or flowers)
• Final sale items (e.g., discounted or clearance products)

Please review your order carefully before completing your purchase.

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7. Late or Missing Refunds

If you have not received your refund after 5–7 business days, please:

1. Check with your bank or credit card provider, as it may take some time before the refund appears on your statement.
2. If you’ve done this and still haven’t received your refund, please contact us at Kimeye037@gmail.com.

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8. Contact Us

If you have any questions or concerns about your return, refund, or need assistance, please contact us:

Amerigather.com
Email: Kimeye037@gmail.com
Phone: 508-241-4017
Address: 25 Nautical Way, South Dennis, MA 02660